Privacy Policy

Effective date: September 16, 2026

Pockets & Friends (“we,” “us,” or “our”) operates pocketsandfriends.com (the “Site”), a website offering children’s stories, songs, video lessons, mini lessons, and moral games. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the collection and use of information in accordance with this policy.

This Site is intended for a general audience and is enjoyed by children with the involvement of a parent or guardian. We encourage parents and guardians to review this policy and to supervise their children’s use of the Site, including any account creation or purchase.

1. Information We Collect

Information you provide to us

Account information: if you or a parent/guardian creates an account, we collect a username, email address, and password (stored in encrypted/hashed form).
Purchase information: if you buy a product through our Shop, we collect billing details such as name, email address, and billing/shipping address, needed to process and fulfill the order.
Content you submit: if you leave a review or comment, we collect the content you submit along with your name and email address.
Correspondence: if you contact us directly, we keep a record of that correspondence.

Information collected automatically

Usage and activity data: stories read, audio and video played, games completed, points earned, and reading levels/badges achieved, used to power the Site’s progress and rewards features.
Device and log data: IP address, browser type, device type, operating system, referring URL, and pages visited, collected automatically by our hosting and analytics providers.
Cookies and similar technologies: see “Cookies” below.

We do not require personal information to read stories, listen to songs, or play most games on the Site.

2. How We Use Information

To operate, maintain, and improve the Site and its content.
To create and manage accounts, track reading progress, and award points, levels, and badges.
To process orders, payments, and customer service requests.
To send transactional emails (such as order confirmations or password resets) and, where you have opted in, occasional updates about new stories.
To monitor site performance, detect abuse, and keep the Site secure.
To display advertising and measure its performance, as described below.

3. Cookies and Similar Technologies

Cookies are small text files stored on your device. We use the following categories of cookies:

Essential cookies: required for core functionality such as logging in, keeping items in your shopping cart, and remembering security settings.
Preference cookies: remember choices such as language and display settings.
Analytics cookies: we use Google Analytics (via Google Site Kit) to understand how visitors use the Site, in aggregate and anonymized form where possible.
Advertising cookies: described in the “Advertising” section below.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the Site function, such as staying logged in or keeping items in your cart.

4. Advertising and Google AdSense

We use Google AdSense and other third-party advertising companies to serve ads when you visit the Site. These companies may use cookies, web beacons, and similar technologies to collect information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Google, as a third-party vendor, uses cookies (including the DoubleClick DART cookie) to serve ads based on your prior visits to this and other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to this Site and/or other sites on the Internet.

Because this Site includes content directed at children, we participate in Google’s programs for child-directed treatment where applicable. On pages and for users designated as child-directed, ads are served on a non-personalized basis and are not based on prior browsing behavior, and third-party personalized advertising and remarketing cookies are not used to serve ads to those visitors.

You may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of some third-party vendors’ use of cookies for personalized advertising by visiting www.aboutads.info or, for EU-based visitors, www.youronlinechoices.eu.

5. Children’s Privacy

Pockets & Friends is designed to be enjoyed by children, and we take children’s privacy seriously. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent, consistent with the U.S. Children’s Online Privacy Protection Act (COPPA).

Accounts should be created and managed by a parent or guardian on behalf of a child.
Reading, listening, and gameplay progress (points, levels, badges) is tied to the account and is used only to power in-Site rewards features.
We do not knowingly sell children’s personal information, and we do not serve personalized/behavioral advertising to visitors on pages designated as child-directed.
A parent or guardian may review, request the deletion of, or refuse further collection of their child’s information by contacting us using the details below.

If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will delete that information promptly.

6. How We Share Information

We do not sell your personal information. We share information only with:

Service providers who help us run the Site, including our payment processor (Stripe), transactional email provider, hosting and content-delivery/caching providers, and analytics/advertising providers (Google).
Payment processing: when you make a purchase, your payment card details are entered directly into and processed by Stripe; we do not store full card numbers on our servers.
Legal reasons: if required by law, or to protect the rights, property, or safety of Pockets & Friends, our users, or others.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy’s protections continuing to apply.

7. Data Retention

We retain account and activity information for as long as an account is active, and afterward for as long as needed to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. Order records are retained as required for tax and accounting purposes.

8. Your Rights and Choices

Depending on your location, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain processing. Registered users can view and edit most account information directly, or can request account deletion by contacting us. California residents and residents of jurisdictions with similar laws may have additional rights, including the right to know what personal information is collected and to request its deletion; we do not sell personal information.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, alteration, disclosure, or destruction, including encrypted password storage and secure, PCI-compliant payment processing through Stripe. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. International Visitors

The Site is hosted in the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

11. Third-Party Links

The Site may contain links to third-party websites (for example, social media pages). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Effective date” at the top of this page. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, or if you are a parent or guardian with a question about your child’s information, please contact us at [email protected].